Rinaldi says that's always been the plan. Hochul also ordered the MTA to keep monitoring the situation in real-time to determine whether other schedule changes might be needed. The Democratic governor also called for enhanced communication and a more comprehensive customer service experience at the Jamaica station, where passengers described an epic nightmare - one involving three track changes and people racing up and down escalators to get to where they needed to be - last Thursday night. She wants more rush hour service to Brooklyn, more cars on trains serving Penn Station to alleviate overcrowding - and more cars on all trains that exceeded capacity last week. Kathy Hochul also directed the MTA to modify service to improve the commuter experience.
Monday's changes (scroll down for a complete breakdown) are meant to adapt quickly to the commute reality. Get Tri-state area news and weather forecasts to your inbox.
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